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CompleteCare - IT Outsourcing of Computer & Network Maintenance
What is the cost of computer downtime and ongoing computer problems?
Besides the telephone, your computers and the network they are a
part of, are undoubtedly the most important business tools in your
office. You rely on them every day to communicate, analyze, manage,
strategize and perform billable services.
So what happens when your computer or network goes down?
Communication is hindered, growing your business stops and billable
time is lost. Whether you have limped along with computer problems
(that you now "live with") or had major network meltdowns, these
problems cost you money and create headaches.
What is Computer and Network Maintenance and Why is it Necessary?
It is easy to think computers are so advanced that they don't have
the same problems as other machines. They should work perfectly all
the time, shouldn't they? The truth is that your computer network is
a collection of complex machines and software, communicating
simultaneously, performing trillions of calculations, using hundreds
of parts and wires, and under constant assault by viruses and
spyware and their own users.
Because of these and other factors (mostly human), your computers
require regular computer service maintenance to keep the big
problems away and maintain optimal performance. This program is
often referred to as a computer maintenance contract, service level
agreement, or computer network maintenance plan.
Regular and systematic network support in the past has not been the
norm among small companies because they typically didn't know it is
necessary. Because of this, small businesses believe that all they
need is for someone to help them "fix" what isn't working right.
They assume that the "break-fix" computer support model is how
support for computers and networks is supposed to be, when in fact
it is not. This in turn leads to doubt, confusion, and frustration
with computer service technicians.
Though most "computer service" companies or individual technicians
offer only a "break-fix," reactionary style service, eWorkForce
Technologies offers a proactive and predictable computer network
maintenance plan to maintain your computer systems, called
CompleteCare.
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